Wholesale Policy
Almond Cliff LLC — B2B Distribution Terms
1. Minimum Order Requirements (MOQ)
To maintain efficient logistics and distribution, we operate with standard Minimum Order Quantities (MOQ) per brand and product category. Specific MOQ details and tiered pricing are provided directly through our approved wholesale account dashboard or upon commercial inquiry.
2. Payment Terms
We accept major commercial payment methods including ACH transfers, wire transfers, and corporate credit cards. Standard orders require upfront or pre-shipment clearance unless alternative Net terms have been formally established and approved by our financial department based on credit history.
3. Shipping & Logistics
All shipments are coordinated through our designated nationwide logistics infrastructure, utilizing professional 3PL partner fulfillment hubs. Standard orders are shipped via LTL (Less-Than-Truckload) or commercial freight carriers. Shipping fees, pallet requirements, and delivery schedules are calculated per individual purchase order.
4. Claims, Shortages & Defective Goods
Any claims regarding shipping damages, shortages, or defective merchandise must be submitted in writing to our operations team within seven (7) business days of delivery. Defective goods must be documented with appropriate photographic evidence and lot numbers for manufacturer verification. We do not accept returns for buyer's remorse or unsold seasonal inventory.